Mortgage and Finance Broker – Expert Loans Made Easy

What is a mortgage and finance broker in Australia?

A mortgage and finance broker is a licensed professional who connects borrowers with a broad range of Australian lenders. Unlike bank staff who can only offer their institution’s products, brokers access options from multiple banks, credit unions and non-bank lenders. Their role is to simplify the process of securing finance by researching, comparing and presenting suitable loans based on your financial situation and goals.

Key responsibilities:

• Intermediary: Manages communication and negotiation with lenders.

• Market knowledge: Stays current with a wide range of loan products, rates, fees, and lending policies.

• Personalised assessment: Reviews your financial profile to identify suitable loan options.

• Regulated conduct: Must act in your best interests under Australian regulations.

HeyNest streamlines this by connecting you directly with an independent broker whose expertise aligns with your needs.

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Skip the paperwork. Connect with your broker online in minutes.

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Your Perfect Match

We link you with the expert who understands your goals.

Tailored Options

Access the best mortgage deals, hassle-free.

Why use a mortgage and finance broker vs. a bank?

A broker works for the borrower, while a bank representative works for the bank. This gives brokers the advantage of broader product access and more tailored support.

Key benefits of using a broker:

• Greater choice: Access to many lenders instead of a single institution.

• Negotiation support: Ability to secure more competitive terms.

• Application expertise: Higher accuracy and efficiency in preparing your loan submission.

• End to end assistance: Guidance from initial assessment through to settlement.

HeyNest ensures you receive objective advice by pairing you with an independent broker who focuses solely on your best outcome.

Stop Stressing: Why a Broker is the 'Smart, Chill' Way

HeyNest

Traditional Bank

Access to many lenders

Compares and negotiates the best market rates for you.

Dedicated, personalized guide every step of the way.

Only offers their own limited products.

Standard, often non-negotiable in-house rates.

Standardized service; often no single dedicated contact.

How does a mortgage and finance broker get paid?

Broker services are typically free to the borrower because lenders pay brokers after a loan is settled. This system is regulated to ensure brokers continue to act in your best interests.

Brokers generally receive two forms of lender-paid commissions:

• Upfront commission: A one-time payment made by the lender after settlement.

• Ongoing (trail) commission: A small recurring payment linked to the loan’s outstanding balance.

This structure allows borrowers to access expert, comprehensive support without direct cost. Through HeyNest, you’re connected with independent professionals committed to recommending the most suitable loan options for your situation.

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Frequently asked questions

Is a mortgage broker service free to the borrower?

In most residential lending cases, the broker is paid by the lender, meaning the service is generally provided free of charge to the borrower.

Does a broker need to be licensed in Australia?

Yes, brokers must hold or operate under an Australian Credit Licence (ACL) and adhere to the National Consumer Credit Protection Act (NCCP Act).

What is the "best interests duty"?

It is a legal obligation under Australian law that requires all mortgage and finance brokers to act in the best interests of their clients when providing credit assistance.